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Privacy Policy
Protecting your personal data is a priority for Lumibeauty. This policy explains how your data is collected, used and protected, in compliance with the GDPR.
1. Data controller
This policy applies to users of www.lumibeauty.com. Personal data is processed by:
MILEVA SRL
Rue François Lapierre 85
4620 Fléron – Belgium
Company number: BE0632.536.901
Processing is carried out in accordance with the GDPR (EU 2016/679) and the Belgian law of 30 July 2018.
Privacy commitments
- Encrypted connections (HTTPS)
- Limited and secure access to data
- Service providers governed by contract
- No sale or rental of data
- Retention limited to necessary periods
At Lumibeauty, your data is handled with rigor and transparency.
FAQ – Personal data
Data may include: identity (first and last name), contact details (address, email, phone), connection data (IP address, browsing), order data (products, payment, delivery), and exchanges with customer service.
Order management and fulfilment (payment, delivery, invoicing), creation and management of your customer account, communication with customer service, sending newsletters (with consent), website improvement, and compliance with legal obligations (accounting, invoicing, fraud prevention).
Performance of a contract (order), consent (newsletter, non-essential cookies), legal obligation (invoicing, fraud prevention), and legitimate interest (statistics, improving the website and user experience).
Your data is intended for MILEVA SRL and, where necessary, its service providers (hosting, carriers, payment processors, etc.) strictly for the described purposes. These providers are bound by confidentiality and security obligations. No data is sold or rented to third parties for commercial purposes.
- Customer account data: 3 years after last activity
- Order data: 10 years (accounting obligation)
- Newsletter data: until consent is withdrawn
- Browsing data (cookies): maximum 13 months
You have the following rights: access, rectification, erasure, restriction, objection, portability, and withdrawal of consent at any time (for example, for newsletters).
Send your request to:
📧 [email protected]
📬 MILEVA SRL – Rue François Lapierre 85, 4620 Fléron, Belgium
📧 [email protected]
📬 MILEVA SRL – Rue François Lapierre 85, 4620 Fléron, Belgium
You may also lodge a complaint with the Data Protection Authority: www.gegevensbeschermingsautoriteit.be
MILEVA SRL implements appropriate technical and organisational measures (HTTPS protocol, access controls, firewalls, encrypted payments, etc.) to ensure the confidentiality and integrity of data.
Cookies may be used for the proper functioning of the site, audience measurement, performance, and content personalisation. You can change your preferences via the cookie banner or your browser settings.
No transfer outside the European Union is carried out without appropriate safeguards, in accordance with the GDPR (standard contractual clauses, security measures, etc.).
MILEVA SRL reserves the right to amend this policy in order to comply with legal or technical developments. The applicable version is the one published on www.lumibeauty.com at the time of consultation.