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Contact Us
Have a question about a product, an order, or a partnership? The Lumibeauty team is here to help and will get back to you as quickly as possible.
Contact details
Lumibeauty
Rue de Visé 148
4020 Liège – Belgium
- Email: [email protected]
- Phone: +32 (0)4 269 67 48
- WhatsApp: +32 (0)499 50 57 77
👉 Contact us via the channel that suits you best — we reply quickly.
Why choose Lumibeauty?
- Recognised expertise in professional hair care and smoothing treatments
- Products compliant with European standards, carefully selected
- Friendly, responsive customer service based in Belgium
- Personalised advice for individuals and professionals
- 100% secure payments and protected data
At Lumibeauty, your satisfaction is our priority.
FAQ – Frequently Asked Questions
📦 Where is my order?
Once your order ships, you’ll receive a tracking email. If you need help, our customer service team is here for you.
🧴 How do I choose the right product?
Email, call or message us on WhatsApp — we’ll recommend the best options based on your hair type and goals.
🚚 Do you ship across Europe and internationally?
Yes. Lumibeauty ships across Europe and internationally. Delivery times may vary depending on the destination.
🔐 Are payments secure?
Absolutely. All payments on lumibeauty.com are processed through secure, trusted payment systems.
🤝 Do you offer professional support?
Yes. We support salons and professionals. Contact us to receive a tailored offer.